JetBlue Airways: Growing Pains? |
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"We don't spend tens of millions of dollars telling people how cool we are. We put low fares out there and let them tell us." -David Neeleman, the founder and then CEO of JetBlue, in 2001.1 "I do think they (JetBlue) had some growing pains. They were growing so fast they didn't have systems and redundancies in place." -Michael Magiera, Managing Director at Manning & Napier, a Money Management Firm that owned JetBlue stock, in 2007.2 A Change of Guard at Jetblue
Neeleman said at that time that the board's suggestion that he step down had nothing to do with the service breakdown that JetBlue had experienced in February 2007, when the northeast region of the US had been hit by a severe snowstorm.
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1] Eryn Brown, "A Smokeless Herb JetBlue Founder David Neeleman…,"Fortune, May 28, 2001.
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